Returns & Exchanges

We hope you LOVE everything you order from Cattle Barons Boutique! 🤎 However, we understand that sometimes something just doesn’t work out.

Online Orders

Eligible full-price items may be returned for exchange or store credit only within 14 days of delivery. We do not issue refunds to the original form of payment.

To be eligible for a return or exchange, items must be:

• Unworn, unwashed, and free from signs of wear
• Free from odors, makeup, deodorant, pet hair, or other marks
• Returned with all original tags attached
• Returned within the eligible return window

Items that do not meet the above requirements will not be accepted for return or exchange and will be returned to the customer at the customer’s expense.

Customers are responsible for all return and exchange shipping costs. This includes the cost to ship the original item back to Cattle Barons Boutique AND the cost to ship the replacement/exchanged item back to the customer. Original shipping charges are non-refundable.

Sale & Final Sale Items

ALL sale items are FINAL SALE.

Any item purchased at a discounted or sale price cannot be returned or exchanged. This includes promotional sales, clearance items, sale threads, and items otherwise marked down from their original price.

The only exception is shoes and boots, which may be exchanged for a different size when available.

The following items are also FINAL SALE, regardless of price:

• Jewelry
• Accessories
• Bags & purses
• Swimwear
• Items marked FINAL SALE

Shoes & Boots

Shoes and boots may be exchanged for a different size only, when available, as long as they are unworn, in original condition, and returned with the original packaging. Customers are responsible for shipping costs both ways for all size exchanges.

Please try shoes and boots on indoors and on a clean surface until you are sure they fit.

Sale shoes and boots are still eligible for a size exchange only. They are not eligible for store credit or exchange for a different item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery so we can make it right.

Please include your order number and photos of the item when contacting us.

In-Person, Show & Event Purchases

Purchases made at CBB shows, events, or other in-person shopping locations may have different return or exchange requirements. Please contact us with your receipt or proof of purchase and we’ll be happy to let you know what options are available.

All sale items purchased in person are FINAL SALE, with the exception of shoes and boots, which may be exchanged for a different size when available.

How to Start a Return

Before mailing a return, please contact us at cattlebaronsboutique@gmail.com with your order number and the item(s) you would like to return or exchange.

Approved returns can be mailed to:

Cattle Barons Boutique
1781 Kodiak Rd
Joplin, MO 64804

Please keep your tracking information until your return has been processed. Cattle Barons Boutique is not responsible for return packages lost in transit.

Holiday Return Policy 🎄

We know many of you shop CBB for Christmas gifts, so we offer an extended return window during the holiday season.

Eligible full-price purchases made November 1 through December 24 may be exchanged or returned for store credit through January 15 of the following year.

Items must still meet all of our regular return requirements and have the original tags attached.

Sale items and all other final sale items remain FINAL SALE during the holiday season. The shoe and boot size-exchange exception still applies.

Questions?

Please reach out to us at cattlebaronsboutique@gmail.com. We’re always happy to help! 🤎